ロゴ ミステリーショッピングリサーチ

ミステリーショッピングリサーチの調査の流れ イメージ

These are the procedure of Mystery Shopping Research.
In order to conduct the Mystery Shopping Reaserch, a personal computer with Microsoft Excel is needed.

The registration is available in the following countries: Thailand, Singapore.

1.Register to be mystery shopper with us (Completely FREE!)

  • Fill in the application form.
  • After you have completed and submitted the application form, we will send you a confirmatino email.
  • Click at the URL in the confirmation email to complete the application.

2.Receive information regarding the Mystery Shopping Research from us

  • We will send you the information regarding service provider to us via call or email.
  • Please decide if you can do the Mystery Shopping Research in the specified place, date and time.

3.Preparation before Mystery Shopping Research

  • Before conducting the Mystery Shopping Research, please check the location of the place, main points of the Mystery Shopping Research and any other precautions.
  • If there are any doubts, please clarify with us before conducting the Mystery Shopping Research.

4.Conducting the Mystery Shopping Research (in the real situation)

  • Use the service as a normal customer and conducting the Mystery Shopping Research without the awareness of the service provider
  • The most important thing is not to be awared by the service staff that they are being evaluated (in oder to Mystery Shopping Research the real quality of the service)

5.Send the report and eveidence of participating in the Mystery Shopping Research

  • Fill in the Mystery Shopping Research result in the Mystery Shopping Research form distributed to complete the Mystery Shopping Research report.
  • Send the Mystery Shopping Research report with the evidence of participating in the Mystery Shopping Research (such as receipt) back to us via email within the designated dealine.

6.We will check the report received from you

  • We will check your report. If your report is found to be incompleted or unclear, we will contact you back to ask for more information or we may ask you to visit the service provider again. Please kindly cooperate with us and give us a quick response.
  • If we do not receive cooperation from you, we will refuse to pay you the payment for the Mystery Shopping Research.