customer
satisfaction
Mystery Shopping Research
We Mystery Shopping Research your customer satisfaction.
MS&Consulting has established its business extensively in Japan for over 19 years, conducting more than 19,000 Mystery Shopping Research monthly in many different types of business including restaurant, retail business, salon, bank.
We collect data from mystery shopper who use the service without the awareness of the service provider. We precisely pinpoint the problem and report to our clients after the shopper uses the service.
The service provider then know their strength and weekness in order to improve theselves even further.
*For more information regarding registration, please contact
msc-info-thai@msandc.co.jp
For companies interested to have your business surveyed

For companies interested to have your business surveyed, please contact us.